Cancellations or appointment changes made at least 24 hours in advance will allow our team the opportunity to accommodate other guests and will be greatly appreciated! Cancellations made less than 24 hours will be subject to a charge of 50% of the service fee. No-show appointments are subject to a cancellation fee of 100% of the service appointment. You are encouraged to handle your reschedule or cancellation so through Rosy, however, do not hesitate to text or call if having problems logging in.

A 10-minutegrace period is granted with every client! After 10 minutes, a $15 late fee will be added for your appointment. after 15 minutes, your appointment will be canceled and you a subject to a charge of $35. If unable to receive payment, the fee will be added towards you next visit. No exceptions! Thank you in advance! I will contact you if I am running behind.

At Queen Goldie LLC, we source our hair to complete your order. All orders are considered custom made and undergo processing before shipment. Orders take approximately 14 business days from the time of order to receive. **Please note: This does not apply to custom invoice orders, we will notify of the processing and shipping time before placing your order, and your invoice is sent to you. If you have any questions regarding our processing/shipping, please feel free to contact us by email at info@queengoldie.com before placing your order. Business days are Monday and Wednsday- Friday, excluding federal holidays. All orders placed over the weekend or Federal holidays will begin processing the following business day. Order processing is completed in the order in which they are placed in our system. As we cannot expedite orders, please refer to our shipping page for approximate shipping & arrival times.

During sales & promotions, shipping times will be extended. Refunds will not be permitted. Once your order is complete, all sales are final. During holidays and promotions, shipping delays may occur. Thank you in advance for your patience. At times, order confirmation emails may be delayed due to high order volume. Please contact us if you have not received your order confirmation email after 24 hours of completing your purchase.

No. All items on QueenGoldie.com are in stock and available for purchase unless otherwise noted. Items cannot be reserved by holding them in your cart. Product availability is limited and therefore may sell out before your purchase is complete.

Using a credit card that does not belong to you or claiming an order was falsely placed on your behalf will result in an investigation and possible prosecution. Please note your IP address is logged and verified through our internet security when accessing our website.

We aim to respond to all E-mails within 24 - 48 hours during regular business hours. Business hours are Monday and Wednesday- Friday 9 am - 6 pm CST. Please note that this timeframe may be extended during holidays and sales.

We understand that life happens. If your silk press or natural style starts to poof, or swell from the weather within 5 days of your appointment, please let me know. I will offer you a reservice, with shampoo included, upon my next available appointment. If your schedule permits your from making it in within 7 days of your initial appointment, you will be responsible for the full cost of the service. This reservice policy does not apply if you have “sweated out” your hair from working out, clubbing, getting rained on, or any other at fault cause on your end.

In person payments are accepted via cash, cashapp, zelle, or card. Card payments will incur a small 3% fee. Change will not be available & you CANNOT leave until balance is paid, so please bring exact cash. Online purchases are to be made by card, zip, or shop pay.

For customer service inquiries, please E-mail us at info@queengoldie.com

We aim to respond to all E-mails within 24 - 48 hours during regular business hours. Business hours are Monday and Wednesday- Friday 9 am - 6 pm CST. Please note that this timeframe may be extended during holidays and sales.

We recommend signing up to our mailing list to stay up to date of the latest and greatest coming from us at Queen Goldie LLC. You can also follow us on Facebook or Instagram. Our social media channels are a great source of keeping up to date on your favorite Queen Goldie LLC promotions, events, sales, discounts, and other important information.

No, by setting up an account, you become a Queen Goldie LLC member and have access to order and shipping information. You will also be added to our email list for the exclusive updates in the future.

No. All items on QueenGoldie.com are in stock and available for purchase unless otherwise noted. Items cannot be reserved by holding them in your cart. Product availability is limited and therefore may sell out before your purchase is complete.

All domestic orders are shipped via USPS.

All orders are subject to processing time. Upon checking out and purchasing the pre-order bundles, custom wigs/units, your order will typically take approximately 14-21 business days for processing.

I placed my order, when can I expect it to arrive? We highly recommend that you do not make any hair appointments until your hair is delivered. Approximate Shipping & Arrival Times Orders typically are shipped and received within 7-10 business days. Business days are Monday and Wednesday- Friday, excluding federal holidays. All orders placed over weekends or federal holidays will begin processing the following business day. During Queen Goldie LLC promos processing can take additional time. Thank you in advance for your patience. For our full shipping policy, please select the "shipping" tab above.

To ensure expedited delivery, all orders are processed for production daily. Unfortunately, once your payment is complete orders cannot be modified, canceled, or refunded.

If a separate order is placed, unfortunately, multi-shipping discounts cannot be offered. For security purposes, all transactions will have a tracking number associated with each purchase.

No, we do not offer express of next day shipping.

Order confirmation emails may be delayed due to high order volume. Depending on the method chosen upon checking out, SMS or E-mail, if you have not received your order confirmation, please check the spam folder as some E-mails get sent there. If you have not received your order confirmation, please contact us at info@queengoldie.com if you have not received your confirmation email after 24 hours of your purchase.

Queen Goldie LLC does not offer refunds or cancellations. Please ensure your order is verified before placing your order. At Queen Goldie, each bundle will be different as we are a raw hair company. Rest assured, we thoroughly wash and inspect all hair to ensure consistency and quality before shipping to our customers. Due to the nature of our products, all items are custom made to order and are non-refundable. ABSOLUTELY NO EXCEPTIONS. Please note, Queen Goldie LLC reserves the right to refuse all unauthorized returns.

All sales are final. We do not offer exchanges as your order is a custom order. Federal law prohibits the return of used human hair. Queen Goldie LLC reserves the right to refuse any packages/returns at any time.

What is the difference? -Silky Queen is for natural clients who do not normally have their hair straightened on a biweekly or monthly bases. Also, if you have thick, curly hair, this option is best for you! -Pressed Princess is for natural clients with a wavy, or slightly curled hair pattern, or fine texture. For this service, I simply use a flat iron to straighten your hair. -If you select one option, but I recommend the other, a change will be made at your appointment time, so do not stress on selecting the right one if it is your first-time in.

Best results can be seen with hair growth by getting a trim every 8 to 12 weeks. My recommendations for when you should be getting a trim: Before and after every install of braids that will be kept in for over 6 weeks at a time Before and after every install of a sew-in that will be kept in for over 6 weeks at a time During every chemical application appointment for colors, texturizers, or relaxers. Book out your “Treatment & Trim” service for every 8 to 12 weeks to keep your hair on a healthy journey. Also, if your plan on getting braids, book this service and skip having to shampoo and blow dry your own hair for your braider.

Once a month if properly maintained with products that add keep your hair moisturized. Twice a month if your hair is extremely dry, or if your wear it in an afro on a normal basis.

Deep conditioning treatment- Best for clients who come in on a monthly basis or follow all at home product and styling recommendations. Intense Hydration Steam Treatment- Perfect for intensely hydrating natural, or extremely dry hair! Also aids in making your curls POP! By adding steam to your conditioning treatment, the cuticles of each hair strand can accept all properties that the conditioner can provide, such as, hydrating the hair, reducing frizz, intense moisture, and repairing split ends. Protein Treatment- Protects hair against split ends, dryness, and brittleness. Experiencing excessive shedding and breakage? Add this conditioning treatment to your service. Scalp Therapy- Enjoy a relaxing, yet scalp stimulating steam deep conditioning treatment! This service is curated for clients who suffer from dry scalp, excessive itching of the scalp, flaking/ dandruff, psoriasis, and those who need to stimulate hair growth.

We understand that life happens. If your silk press or natural style starts to poof, or swell from the weather within 5 days of your appointment, please let me know. I will offer you a reservice, with shampoo included, upon my next available appointment. If your schedule permits your from making it in within 7 days of your initial appointment, you will be responsible for the full cost of the service. This reservice policy does not apply if you have “sweated out” your hair from working out, clubbing, getting rained on, or any other at fault cause on your end.

Please book all requested services using the Rosy software by simply checking the boxes. The system will then give you a day that all services can be handled. Please remember, if its not booked, I may not be able to squeeze any additional requests in.

During your appointment time, I want this to be all about you! Please NO extra guest, not just because of covid, but because my salon can be described as an intimate setting only fit for two!

Unless you must use a medicated shampoo or other prescribed items that need to be used during your service, please do not bring anything from home. As a licensed professional, I will only use professional, quality, and noncontaminated products on you. No outside relaxers, color, gel, shampoo's, acrylic, monomer, or other products not provided by me will be used. If the products I use do not work for your hair type, texture, or style, please contact me within a week of your appointment date to let me know!

Until you are dry. No exceptions. If you do not like sitting under the dryer, I am not the stylist for you.

If you are a new client looking to have an i-tip installation, starter locs, or a color service, YES! If you are wanting to book a semi-permanent brow service, yes!

We understand that life happens. If your silk press or natural style starts to poof, or swell from the weather within 5 days of your appointment, please let me know. I will offer you a reservice, with shampoo included, upon my next available appointment. If your schedule permits your from making it in within 7 days of your initial appointment, you will be responsible for the full cost of the service. This reservice policy does not apply if you have “sweated out” your hair from working out, clubbing, getting rained on, or any other at fault cause on your end.

Ethically Sourced Fuller Bundles Highest Raw Hair Quality Resulting In Years of Use Natural Looking, Flowy Hair That Blends with All Hair Types Cuticle Aligned Hair No Matting No Chemical Processing Durable Weft Construction No Steam Processing Hair is Strictly from One Donor Only No Blended Lengths, Additive or Synthetic Fibers

Please keep in mind that no two people care for their hair the same way. There are so many factors to consider; products used, climate, water, how often hair is washed, heating tools, and of course how you individually care for our hair. However, considering the best proper care is being done, we have seen our hair last a minimum of 2-3 years and longer.

You can treat your new hair just as you would your own. Because our hair is completely unprocessed one of the significant benefits is you can color, cut, curl or straighten it any style you desire. Please note that our curly hair textures shouldn't be over manipulated as the hair can get frizzy. It is best to use a wide tooth comb or your fingers to scrunch. All our curly/wavy hair textures will straighten and revert to their original wave/curl pattern again when wet.

A common misconception that occurs is customers will generally use virgin hair equivalents or base their quantity amounts from previous companies when shopping Queen Goldie. Due to the supreme quality of hair we source, and the procedures used when creating the wefts, we can ensure that you will always receive the fullest bundles possible. Please see below the recommended quantities for our products. If you are purchasing lengths between 10″ & 16″, you will need two bundles. If you are purchasing lengths between 18″ & 26″, you will need three bundles. If you are purchasing lengths between 28″ & UP, you will need four bundles. Always use your longest purchased length to determine the correct amount of hair to purchase. Example: If you are purchasing a 16″/18″/20″ you will need three bundles. These recommendations apply to: traditional sew-ins closure and frontal sew-ins head circumferences of 22" & below If you prefer fuller hair or plan to make a unit, please proceed to add a bundle to the recommendations above. Very Important: Do Not skip purchasing a bundle because you choose to purchase a closure or frontal.

No, we do not offer samples. Should you decide to purchase a bundle for testing, you will receive the same quality hair should you place future orders. If you are local, please feel free to book a consultation to view and feel our extensions.

Processing time varies per item and can be found on the product page under the type. If you have any questions regarding our processing--shipping, please feel free to contact us at info@queengoldie.com before placing your order. **Please note: This does not apply to custom invoice orders, we will notify of the processing and shipping time before placing your order, and prior to an invoice being sent to you. Once payment is complete, the order cannot be canceled, modified, or exchanged. We highly recommended that you do not make any salon appointments until your order is received. Queen Goldie LLC will not be responsible for any hair appointment cancellations or fees assessed to you from your stylist. Please plan accordingly when placing your order, as all sales are final. We cannot expedite order processing. When placing your order, please ensure all your information, including your name, shipping address, phone number, email address, and the desired texture/lengths are correct before submitting your order. All sales are custom order and non-refundable. We are not responsible for incorrect addresses. Orders cannot be modified once placed, and payment is complete. Delivery method within the US will be handled by USPS. Queen Goldie LLC is not responsible for any deliveries that may be affected by natural occurrences, transfers from FedEx to the local carrier in your country or air, and group transportation strikes or delays once the package has exited the United States. All orders placed over weekends/federal holidays will begin processing the following business day. Free shipping will not be available during specific Queen Goldie LLC promotions. Once your order has shipped, you will receive a shipping confirmation notification via text/email, depending on your preferred communication method selected at checkout. No refunds permitted for refused/abandoned shipments. We cannot expedite shipping times or order. We cannot combine shipping or refund shipping for multiple orders, as each has a separate tracking number. We ship with USPS for domestic orders. We are not responsible for any shipping courier delays as they are third party services from Queen Goldie LLC. We are not responsible for any shipping deliveries that may be affected by customs, natural disasters, nor any extra fees, customs, or back and charges once the package has left our facility. Customs fees may apply are not included in our costs or shipping. Please check with your country’s customs office to determine what these additional costs will be before purchasing, as they are the consumer's responsibility. If you decline insurance coverage and signature confirmation Queen Goldie LLC will not be responsible for the reimbursement of any lost packages. If you miss delivery and your order is returned to us. You will be responsible for additional shipping costs, which is another $14.95 charge. During holidays and promotions, shipping time delays may occur by an additional 10 business days. We at Queen Goldie LLC, thank you in advance for your patience.

Queen Goldie LLC does not offer refunds or cancellations. Please ensure your order is verified before placing your order. At Queen Goldie, each bundle will be different as we are a raw hair company. Rest assured, we thoroughly wash and inspect all hair to ensure consistency and quality before shipping to our customers. Due to the nature of our products, all items are custom made to order and are non-refundable. ABSOLUTELY NO EXCEPTIONS Please note, Queen Goldie LLC reserves the right to refuse all unauthorized returns.

We do not offer exchanges as your order is a custom order. Federal law prohibits the return of used human hair. Queen Goldie LLC reserves the right to refuse any packages/returns at any time.

Please note, all Queen Goldie LLC items are nonrefundable.

OVERVIEW This website is operated by Queen Goldie LLC. Throughout the site, the terms “we”, “us” and “our” refer to Queen Goldie LLC. Queen Goldie LLC offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. SECTION 1 - ONLINE STORE TERMS By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services. SECTION 2 - GENERAL CONDITIONS We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms. SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site. SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. SECTION 5 - PRODUCTS OR SERVICES (if applicable) Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. For more detail, please review our Returns Policy. SECTION 7 - OPTIONAL TOOLS We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service. SECTION 8 - THIRD-PARTY LINKS Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party. SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party. SECTION 10 - PERSONAL INFORMATION Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy. SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated. SECTION 12 - PROHIBITED USES In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses. SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall Queen Goldie LLC, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. SECTION 14 - INDEMNIFICATION You agree to indemnify, defend and hold harmless Queen Goldie LLC and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party. SECTION 15 - SEVERABILITY In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions. SECTION 16 - TERMINATION The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof). SECTION 17 - ENTIRE AGREEMENT The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party. SECTION 18 - GOVERNING LAW These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United States. SECTION 19 - CHANGES TO TERMS OF SERVICE You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes. SECTION 20 - CONTACT INFORMATION Questions about the Terms of Service should be sent to us at info@queengoldie.com.